Cummins Inc. Customer Service Representative- Cummins Sales and Service in Arlington, Texas

Customer Service Representative- Cummins Sales and Service


Customer Service Representative

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

This is an exciting opportunity to work in Arlington, TX as a Customer Service Representative.

Skills and Experience Required:

  • Handle emergency and stock orders for Cummins and Onan parts and allied products.

  • Process orders and control branch inventory of Cummins products.

  • Compile shipping information for orders from Arlington’s central warehouse and Cummins Inc.

  • Supply technical data on Cummins and Onan parts to customers, dealers, and branches.

  • Issue Core credits.

  • Issue purchase orders to vendors for various materials as needed.

  • Process and maintain various files.

  • Must be available for call-out duties when assigned.

  • Use suggestive selling techniques for all Cummins, Onan, and allied products.


Required Education, Licenses or Certifications

  • High school diploma or equivalent required.

  • Basic knowledge of parts.

  • Proficient in data entry.

  • Familiarity with BMS software.

  • Knowledge of MS Word, and Excel.

  • Excellent verbal and written communication skills.

  • Minimum of one year Cummins parts experience preferred.

  • Must have an internal drive for customer service and provide and elevated level of service for internal and external customers.

  • Must comply with all safety rules and regulations and apply them to daily work routines for personal safety and the safety of others.

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career with Cummins today.

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Primary Location United States-Texas-Arlington-US, TX, Arlington, Cummins Southern Plains

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Apr 27, 2017, 9:44:03 AM

Unposting Date Ongoing

Req ID: 170001XA