Cummins Inc. Service Administrator in Chonan, South Korea

Service Administrator

Description

  • Accountable for communicating with the warranty customers from greeting to invoicing.

  • Order input to Invoice on Movex ERP system.

  • Open/close the service order in MOVEX system, request part order to logistics team and issue tax invoice to customers.

  • Accountable for cash receipt slip and action plans for AR collection of service team.

  • Manage Warranty claim input to RapidServe web site, and rejected claim follow-ups.

  • Manage the CPGs PowerGen warranty product registration and Oracle claim input.

  • Follow ups for rejected claims.

  • Issuing credit statement to dealers & HHI about warranty service performed by them upon. Receiving credit statement from corp. and paying them monthly.

  • ELF, Policy and Sales Support SO : Order input to invoice.

  • Engine Master ESN Input and Engine file Management. (Service Report file scan)

  • Check for Warranty AR status.

  • Participate in Distributor Excel Audit and ISO 9001 Audit.

  • Accountable for Insite software registration in QSOL. (Insite Pro, Basic, Calibration Key)

  • Credit approval request in Global Credit Site.

  • Purchasing office supplies for team.

  • Accountable for cash receipt slip and action plans for AR collection of service team.

  • 6 Sigma coordinator

  • Create annual plan of project launch through holding 6s hopper meeting / Annually

  • Track the 6 sigma project status and maintain hopper list to meet the 6S target / Frequently

  • Make an announcement of project closure / When project closed

  • Prepare 6s recognition / Annually

  • Submit the project charter/contract/final closure in the DB

  • Coordinate with COS and CSE

  • Process assessment

  • COS introduction to new comer

  • Regular update COS activities to leadership

  • Leading hopper session

  • Safety

  • Take reasonable care to protect health, safety and wellbeing of self and others.

  • Timely reporting of incidents and injuries to immediate manager.

  • Maintain the orderliness of the workplace to remove hazards.

  • Report all hazards identified and apply immediate controls as necessary.

  • Comply with the requirements of Cummins Sales and Service Korea OHS Policies, Procedures and SWP’s.

  • Use personal protective equipment as prescribed by Cummins Sales and Service Korea.

  • Participate in communication and consultation processes, training and instruction, and the development and maintenance of a safe working environment.

Qualifications

  • Excellent internal/external communication skill

  • Negotiation skill

  • Intensive knowledge of diesel engine

  • English communication skill to work nicely with global partners

  • Professional in using MS office excel (functions)

  • Core value like Integrity, Responsiveness, Diversity, Efficiency

< Most Critical Performance Skills >

  • Integrity

  • Attention to details

  • Commit to quality and service

  • Focus on customer needs

  • On-time delivery

  • Diligence

Location

  • Cheonan

Compensation and Benefits :

  • Base salary commensurate with experience plus performance based bonus. Cummins Sales and Service Korea provides a Market competitive compensation – including 4 Major insurance support, Group Insurance, Annual medical check, Competitive Pension, Child care support (under 7years old)/Children school tuition support (primary/high school/University), Employee Congratulation , Condolence support, Employee Assistant Program (Consulting) and may more…

Cummins and Equal Opportunities:

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace.

Ready to think beyond your desk? Apply for this opportunity and start your career with Cummins today. careers.cummins.com

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:

http://connect.find.ly/cummins or jennifer.kim@cummins.com

  • LI-LL1

Job SERVICE

Primary Location Korea, Republic of-Chungcheongnam-do-Cheonan-si-South Korea, Chonan, CSSK

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Sep 11, 2017, 8:44:43 PM

Unposting Date Ongoing

Req ID: 170005GK