Cummins Inc. Parts Advisor in Harrisburg, Pennsylvania

Parts Advisor

Description

Parts Advisor

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Responsibilities:

  • Coordinates engine order and delivery flows for assigned accounts.

  • Works directly with customers to understand needs and keep the customer informed during the manufacturing and delivery process.

Interacts with the customers to answer questions, solve problems, and act as the primary contact for the customer throughout the manufacturing and delivery process.

  • Schedules, facilitates, and oversees daily status and shipment of engines to customer sites; liaises with production plant and customer; understands the capabilities and capacity of the plant and the needs of the customer to act as an advocate for both the customer and Cummins.

  • Actively participates in materials meetings to understand status of delivery; communicates any possible delays in delivery; works with other functions to resolve any issues that could impact customer orders; maintains logs, databases, and other tools to document customer interactions.

  • Works with others to develop customer forecast projections.

  • Coordinates related financial activities such as payment form completion, tracking charges and charge backs; interfaces with financial systems; manages the purchase order placements for the team; analyzes, compares, and reports related financial data.Interfaces and communicates with internal customers; directs people to the appropriate resource; researches solutions and responds to email and phone inquiries.

  • Participates in the development and maintenance of improvement processes; actively participates in self- and team audits and resulting process improvements.

  • Participates productively as a team member.Understands the structure of the organization and develops a strong network across departments; draws on network to answer questions, solve problems, and successfully execute responsibilities.

  • Demonstrates confidentiality in execution of all responsibilities.Performs other duties as required, to get the job done.

  • Travel as required by work.

Qualifications

Required Education, Licenses or Certifications

  • High school diploma, GED or equivalent required.

  • Four year experience/education requirement accomplished through one of the following: Bachelors degree, associates degree and at least two years of relevant experience, or at least four years of relevant experience required.

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins

Job SUPPLY CHAIN PLANNING

Primary Location United States-Pennsylvania-Harrisburg-US, PA, Harrisburg, (CPW) Cummins Power Systems

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting May 2, 2017, 10:59:50 AM

Unposting Date Ongoing

Req ID: 170001ZL