Cummins Inc. Diesel Shop Technician, Level III in Missoula, Montana

Diesel Shop Technician, Level III

Description

Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians

Applies documented procedures and policies to perform diagnostics and complex repairs

Performs preventative maintenance based on assessment of engine

Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens

Completes training in line with skill and business requirements

Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc

Maintains work area and tools for cleanliness and proper operation

Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

Qualifications

SAFETY

Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in Company accident prevention and safety improvement activities.

Maintain adequate personal tooling to perform assigned tasks.

CUSTOMER SATISFACTION

Respond to all customer requests courteously and professionally, in a timely and responsive manner.

Maintain a clean, professional personal appearance at all times, meeting all Company standards for professional appearance.

Advise the Service Supervisor of parts needed for necessary repairs.

BUSINESS

Document detailed, complete and legible descriptions of all repair operations performed, using required all forms and procedures.

Accurately record time, expenses, and mileage.

Demonstrate a positive attitude and a high level of personal credibility and integrity with dealers, customers, management, and co-workers

Skills

Ability to train Service Personnel to develop their diagnostic skills

Able to identify opportunities for work process improvements and recommend appropriate action

Able to develop and maintain productive working relationships

Ability to prepare reports providing feedback on service interventions

Ability to identify and resolve engine system failures relating to and impacted by component failure

Ability to guide / coach other service technicians through complex service interventions and diagnostic issues

Can resolve complex technical problems

Ability to identify and up sell further service and repair opportunities.

In depth mechanical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision

Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line

Ability to develop and maintain productive customer relationships

Able to identify and communicate opportunities for work process improvements

Can resolve common technical problems

Willingness to travel outside of hiring location

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Candidates MUST HAVE the following experience:

2 years of on the job experience with Diesel Engines, including CAT, Detroit, MTU, Cummins or others

2 years of on the job experience with complete engine rebuilds (must have rebuilt engines from the block)

Experience

Advanced level knowledge of and/or experience with engine products

Experience providing technical advice and coaching to more junior technicians (preferred)

Candidate must meet all eligibility requirements to drive a Company Service vehicle, including but not limited to:

Must have a current, valid driver's license issued by the state in which they reside.

Must have current motor vehicle liability insurance.

No convictions for any driving under the influence of alcohol or drugs charges (DUI) within prior 5 years.

No greater than three (3) moving violations within prior 12 month period.

No greater than 2 avoidable accidents on MVR within prior 3 years.

Candidate must be able to pass pre-employment drug testing and meet all physical requirements for the position.

If selected, candidates must consider this position as primary employment and hold no other jobs with this

Company’s competitors, customers, or suppliers.

PHYSICAL REQUIREMENTS:

Must be able to lift 50 pounds frequently; pushing and pulling a maximum force of 50#.

Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required.

Compensation and Benefits:

Compensation: Base salary commensurate with experience.

Benefits: Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify:

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Job SERVICE

Primary Location United States-Montana-Missoula-US, MT, Missoula, Cummins Northwest 6900 Kestrel

Job Type Shop

Recruitment Job Type Technician

Job Posting Jun 12, 2017, 5:18:23 PM

Unposting Date Ongoing

Req ID: 170002U8