Cummins Inc. Parts Advisor in North Little Rock, Arkansas

Parts Advisor

Description

Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, receiving, returns,

cycle counting, and physical inventory.

  • Sales - Greet customers promptly and courteously at the counter or on the telephone. - Determine customer

needs. - Understand entire task - Advise customer and sell all parts necessary - Up sell additional service

products - Order parts for the shop and over-the-counter customers. - "Pull" parts and deliver to the shop or

counter customers. - Apply part numbers to BMS work orders. - Prepare invoices - Record lost sales

  • Merchandise Handling - Place stock and emergency orders to MSC and Cummins. - Receive parts and material. -

Store parts and material in proper location. - Conduct cycle and physical inventory counts. - Process cores. -

Receive cores - Inspect cores to determine suitability for reuse - Pack and ship cores to Diesel ReCon - Operate

material handling equipment in accordance with manufacturers operating instructions and applicable safety

regulations.

  • Company Representation - Continually strive to achieve the highest level of credibility and integrity with dealers,

customers, and fellow employees. - Correspondence on the company's behalf should be consistent with sound

business practices and should never jeopardize or compromise the company's position. - Confidential information

should not be distributed outside the department without management's approval. - Maintain proper dress code and

appearance, consistent with surroundings and customer acceptance. - Develop high levels of inter-departmental

support, being sensitive to the needs of other departments within the company.

  • General - Consider this position as primary employment and hold no other jobs with our competitors, customers, or

suppliers. - Continually strive to reduce company operating costs by eliminating waste. - Follow all safety

procedures and report all accidents. - Adhere to all company and departmental personnel policies and procedures.

Qualifications

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.

  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

  • Interpersonal - Ability to get along well with a variety of personalities and individuals.

  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  • Reliability - The trait of being dependable and trustworthy.

  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.

  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.

Education: High School Graduate or General Education Degree (GED): Required

Experience: Two years parts or service experience.

Computer Skills: MS Word, MS Excel, MS Power Point, Lotus Notes, BMS

Other Requirements: Thorough knowledge of Cummins parts business.

Job LOGISTICS

Primary Location United States-Arkansas-Little Rock-US, AR, North Little Rock, Cummins Mid-South

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting May 17, 2017, 9:02:00 AM

Unposting Date Ongoing

Req ID: 1700027U