Cummins Inc. Parts Advisor in North Little Rock, Arkansas
Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, receiving, returns,
cycle counting, and physical inventory.
- Sales - Greet customers promptly and courteously at the counter or on the telephone. - Determine customer
needs. - Understand entire task - Advise customer and sell all parts necessary - Up sell additional service
products - Order parts for the shop and over-the-counter customers. - "Pull" parts and deliver to the shop or
counter customers. - Apply part numbers to BMS work orders. - Prepare invoices - Record lost sales
- Merchandise Handling - Place stock and emergency orders to MSC and Cummins. - Receive parts and material. -
Store parts and material in proper location. - Conduct cycle and physical inventory counts. - Process cores. -
Receive cores - Inspect cores to determine suitability for reuse - Pack and ship cores to Diesel ReCon - Operate
material handling equipment in accordance with manufacturers operating instructions and applicable safety
- Company Representation - Continually strive to achieve the highest level of credibility and integrity with dealers,
customers, and fellow employees. - Correspondence on the company's behalf should be consistent with sound
business practices and should never jeopardize or compromise the company's position. - Confidential information
should not be distributed outside the department without management's approval. - Maintain proper dress code and
appearance, consistent with surroundings and customer acceptance. - Develop high levels of inter-departmental
support, being sensitive to the needs of other departments within the company.
- General - Consider this position as primary employment and hold no other jobs with our competitors, customers, or
suppliers. - Continually strive to reduce company operating costs by eliminating waste. - Follow all safety
procedures and report all accidents. - Adhere to all company and departmental personnel policies and procedures.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Reliability - The trait of being dependable and trustworthy.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Education: High School Graduate or General Education Degree (GED): Required
Experience: Two years parts or service experience.
Computer Skills: MS Word, MS Excel, MS Power Point, Lotus Notes, BMS
Other Requirements: Thorough knowledge of Cummins parts business.
Primary Location United States-Arkansas-Little Rock-US, AR, North Little Rock, Cummins Mid-South
Job Type Experienced - Professional / Office
Recruitment Job Type Office
Job Posting May 17, 2017, 9:02:00 AM
Unposting Date Ongoing
Req ID: 1700027U