Cummins Inc. Field Service Tech (PowerGenerator) in Santa Fe Springs, California

Requisition Number

16-0069

Post Date

11/22/2016

Title

Field Service Tech (PowerGenerator)

City

Santa Fe Springs

State

CA

Description

Cummins Pacific is looking for a talented PowerGen Field Service Technician who will have the primary responsibility of providing maintenance, troubleshooting, testing and repairs to generators. This includes assuring work is performed in a manner that

is both expeditious and cost effective to the customer and CP. Work is done in the field independently and in conjunction with the Service Supervisor, Parts Professional and Director of Operations as an internal resource to promote 100% customer satisfaction

for every product and service Cummins Pacific provides.

Some tasks include:

  • Greet customers in a friendly, courteous manner; communicate service status updates to customers as needed and explain repairs as needed.

  • Gather accurate equipment information (Gen Serial #, ATS Serial #, Voltage, Phase et.al.) and present to the Service Supervisor in order to assure proper warranty coverage is determined.

  • Perform troubleshooting by utilizing InPower, Insite and QSOL trouble shooting trees; document specific values when requested.

  • Work with Service Supervisor to draft accurate repair estimates (parts/labor) by completing quote sheets.

  • Perform all aspects of generator repairs and services on Cummins and other manufacturer's equipment.

  • Perform preventative maintenance services and load bank tests. Communicate finding with customer and Service Supervisor.

  • Maintain a service truck to Cummins Pacific standards.

  • Return failed parts and cores (tagged appropriately) to Parts department upon repair completion.

  • Perform work in accordance with Cummins safety standards and practices both on site and on highway.

  • Must participate in the “On Call” after hour service rotation

  • Manage and operate Field Service vehicles in accordance with established policies, procedures and California state law.

Requirements

Technical degree and 3+ years of experience as a PowerGen Service Technician or equivalent combination of education and experience.

Complete set of technician tools.

Acceptable driving record (no more than two points; no DUIs).

We are an Equal Opportunity Employer and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, gender identity, sexual orientation, national origin, disability or handicap,

or veteran status. There is no place in Cummins Pacific, LLC for an employee who uses symbols, words, or engages in activities that may reasonably be perceived as denigrating or showing hostility or aversion toward an individual because of the individual's

race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or other status protected by law, or because of the status of the individual's relatives, friends, or associates.


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have accessto the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosureis (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.