Cummins Inc. Order Management Specialist - 订单管理专员 in Wuhan, China

Order Management Specialist - 订单管理专员


Key Responsibilities :

  • Host customer visit and witness test to make sure the good experience of our plant and product.

  • Use common processes tools, and order management information systems.

  • Manage order receipt, acknowledgement, change, and cancellation.

  • Process order cycle in Cummins systems (Oracle, Solar, IMS, etc) timely and accurately.

  • Analyze and interpret Key Performance Indicators to identify areas for improvement and action plans.

  • Coordinate with cross function to meet OTD target.

  • Work closely with customer to resolve order issues and satisfy the relative requirement.

  • Work closely with suppliers to develop short term tactical improvements.

  • Participate in functional process improvement teams.

  • LI - MW1



  • Foster Open Communication - Demonstrated results indicating deep knowledge of fostering open communication. Expresses reactions and opinions without intimidating others. Actively encourages others to express their honest views, even contrary ones and listens actively to all viewpoints. Encourages others to share information in an organized and effective manner. Must possess strong oral and written communication skills.

  • Manage Execution - Must have strong ability to multitask and prioritize based on customer demands and workload.

  • Technical Skills - General understanding of order entry processes, systems and overall customer support functions. Knowledge of production planning and back office functions, a plus

Education, Licenses, Certifications:

B.S or B.A in applicable field


At least 3-5 years of relative working experience;


Fluent English and Chinese

  • LI - MW1


Primary Location China-Hubei-Wuhan-China, Wuhan, CPGC

Job Type Experienced - Professional / Office

Recruitment Job Type Professional - Experienced

Job Posting Aug 1, 2017, 10:23:34 PM

Unposting Date Ongoing

Req ID: 170003RG