Job Information
Cummins Inc. Field Service Technician in AS, Norway
Field Service Technician
Description
We are looking for a talented Field Service Technician to join our team at Cummins Norway, based in Ås. The role reports to the Customer Service Advisor for Sweden & Norway.
Your tasks
Diagnoses and completes less complex repairs to engines at the customer’s site.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
Your profile
Apprentice Trained Engine Technician (Preferred).
Vocational diploma from relevant technical institution.
Basic level field service work experience.
Intermediate level knowledge of and/or experience with engine products.
Customer service experience is a must.
Independent and self-motivated.
Great problem solving and analytical skills, with high attention to details.
Excellent communication skills.
Locally valid driving permit.
Native in Norwegian
Fluent in English
What we offer
Join a small team with a warm environment and an open working atmosphere
Attractive salary package
Company car
Internal training opportunities within Cummins on products and soft skills
Growth opportunities within the Cummins organization
Job SERVICE
Primary Location Norway-Akershus-Oppegård-Norway, AS, Cummins Distributor
Job Type Shop
Recruitment Job Type Technician
Job Posting Jun 5, 2024, 8:39:35 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Ineligible
Req ID: 240003GC