Job Information
Cummins Inc. Executive Manager - Dealer Accounts in Bilaspur, India
Executive Manager - Dealer Accounts
Description
Prospects and develops new opportunities to grow the business. Independently develops/executes account plans to build customer relationships and achieve sales goals within the assigned sales territory, market segment or channel partners.
Develops opportunities to increase sales by identifying, researching and contacting prospective customers. Develops and executes account plans for top prospects and conducts agreed upon face to face sales calls.
Develops new customer relationships and strengthens current customer relationships that enable identification of a customer’s needs, business model and buying process.
Uses understanding of customer needs and priorities to identify and offer Cummins solutions.
Gains agreement on the differential advantage of Cummins solutions by helping the customer understand and evaluate existing data and information and the value proposition.
Brings current and emerging needs of the customer and market to their manager/director.
Conducts negotiations according to company guidelines, including payment terms. Assists with collection of accounts receivables when needed.
Drives sales, achieving sales targets and ensuring customer satisfaction. Maintains and strengthens customer relationships to generate future sales and repeat business. Responds to customer concerns in a timely fashion.
Consistently uses the Cummins Sales Process as well as Cummins tools, processes, and initiatives that support sales, customer satisfaction, and customer value, e.g., Customer Relationship Management and special projects.
Reports activity via the Customer Relationship Management tool per management direction. Produces sales forecasts as directed.
Provides leadership and mentoring to less experienced account executives.
Qualifications
Skills
Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information
Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy.
Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer's specific needs to differentiate against competition.
Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.
Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Negotiations Excellence - Utilizes tools and methods in negotiations to achieve Cummins stakeholder objectives and achieve a mutually agreed upon all contract terms between all parties.
Education, Licenses, Certifications
Required: College, university, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Intermediate level of relevant work experience required.
Responsible for overallSales and Sales related activities for assigned dealers. Make assessment of theavailable potential and design AOP for the assigned dealer territory. Assessand assign improvement actions for driving sales. Drive the Sales Initiativesin the Channel. Collate and present data on the initiatives. Provide insightsfor critical reviews. Identify the gaps and provide solution to the team oninitiatives. Data analysis and presentations on Dealers secondary sales vis avis primary. Data analysis of Secondary sales and provide inputs on improvementactions. Interact and coordinate with Dealer Account team in Zones. Supportsegments for critical reviews and presentations. Identify the gaps in the data/capturing method and work with IT and Business Teams in fixing the Gap andprovide framework for future data capture and system changes if any along withvalidations. Driving innovation and business process to improve the reach.Technology force multipliers – benchmarking and application development.Understanding business improvement opportunities and translating requirementsto technology or knowledge solutions
Job SALES
Primary Location India-Chhattisgarh-Bilaspur-India, Bilaspur, DBU Area Office
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Jun 20, 2024, 9:31:35 AM
Unposting Date Aug 4, 2024, 7:29:00 PM
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 240004RR