Cummins Inc. Diesel Engine Workshop Technician, III in Buffalo, New York

Diesel Engine Workshop Technician, III


If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

This is an exciting opportunity in Buffalo, New York for a Diesel Engine Service Technician, In-Shop. Cummins is where you can work on our industry leading engine technology.

An Extraordinary Cummins Technician…

  • Embraces new technology for diagnostics and data gathering.

  • Focuses on a high level of customer service and communications.

  • Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.

  • Mentors and coaches junior technicians.

  • Readily adapts to a changing work environment and work assignments

Duties and Responsibilities:

Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians

Applies documented procedures and policies to perform diagnostics and complex repairs

Performs preventative maintenance based on assessment of engine

Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens

Completes training in line with skill and business requirements

Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc

Maintains work area and tools for cleanliness and proper operation

Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor



Skill Level A

Level II Technician plus:

Ability to train Service Personnel to develop their diagnostic skills

Able to identify opportunities for work process improvements and recommend appropriate action

Able to develop and maintain productive working relationships

Ability to prepare reports providing feedback on service interventions

Skill Level B

Skill Level A plus:

Ability to identify and resolve engine system failures relating to and impacted by component failure

Ability to guide / coach other service technicians through complex service interventions and diagnostic issues

Can resolve complex technical problems

Ability to identify and up sell further service and repair opportunities.

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit (Preferred)


Advanced level knowledge of and/or experience with engine products

Experience providing technical advice and coaching to more junior technicians (preferred)

At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law.


Primary Location United States-New York-Buffalo-US, NY, Buffalo, Cummins Northeast

Job Type Shop

Recruitment Job Type Technician

Job Posting Jan 30, 2018, 4:07:38 PM

Unposting Date Ongoing

Req ID: 180000F1