Engine Field Service Technician
- Career Path: Service
- Organization: Cummins Inc.
- Role Category: Hybrid
- Job Type: Technician
- ReqID: 2419082
DESCRIPTION
We are looking for a talented Field service diesel technician to join our team at our Red Deer location .
In this role, you will make an impact in the following ways:
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Escalates unresolved issues to product specialists or supervisors.
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional sales and service opportunities with customers.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
RESPONSIBILITIES
To be successful in this role you will need the following:
Red seal certification (Heavy duty mechanics or Truck and transport) is mandatory.
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Ex Experience:
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
High horse power training and experience is an asset
Natural gas engines experience is an asset
Oil and gas fracturing rig knowledge is also an asset
Experience providing technical advice and coaching to more junior technicians (preferred)
About the role :
You will be working on city buses, oil and gas equipment, farm equipment, OFF road equipment and ON road equipment
Monday to Friday 8 hour days-Some On-call will also be required
Salary is 50.58$ hourly
This is a resident position
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.
QUALIFICATIONS
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Min Salary $
Max Salary $
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.