Engineer – Collaboration Services Platform Specialist
- Career Path: Systems/Information Technology
- Organization: Cummins Inc.
- Role Category: Remote
- Job Type: Exempt - Experienced
- ReqID: 2418456
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Engineer – Collaboration Services Platform Specialist to join our team specializing in Information Technology for our CUMMINS in Cienega de Flores, N.L.
Engineer – Collaboration Services Platform Specialist
Join Cummins as an Engineer – Collaboration Services Platform Specialist , a strategic technical role responsible for shaping the architectural vision and platform implementation for modern collaboration services. You'll work across Microsoft 365, Zoom, SharePoint, Adobe, and other platforms to deliver scalable, secure, and user-centric solutions that power productivity across the global organization. This hybrid role blends systems architecture, DevOps, platform administration, and business alignment to continuously evolve our digital workplace ecosystem.
Key Responsibilities:
Giving solutions : Resolve end-user issues across Collaboration Services products (Microsoft 365, Teams, Zoom, Box, Adobe, etc.).
Platform Engineering & Administration : Manage and optimize platforms such as Microsoft 365 (Outlook, Teams, SharePoint), Zoom (Rooms, Phone, Events), Adobe, and Box.
Modernization & Integration : Lead platform modernization initiatives and integrations that drive a seamless and scalable digital workplace experience.
Operational Support : Troubleshoot and resolve end-user issues across collaboration tools, including license assignments, inactive accounts, and system access, achieving high standards of performance and user satisfaction
Monitoring & Automation : Implement monitoring systems and automated alerting to proactively manage system health in collaboration with enterprise monitoring teams.
Qualifications
Ability to operate at both a strategic architectural level and a hands-on technical level .
Willingness to support end-user computing issues and legacy platform transitions as needed.
Responsibilities
Core Competencies:
Agile Systems Thinking & Architecture
Continuous Delivery & DevOps Enablement
Collaboration Platform Expertise (Microsoft 365, Zoom, Adobe, Box)
Automation & Scripting (PowerShell, Python, Bash)
Problem Solving, Diagnostic, and Troubleshooting Excellence
Requirements Engineering & Technical Risk Management
Global Perspective & Business Insight
Strong Interpersonal Communication & Conflict Resolution Skills
Monitoring, Alerting & License Data Analysis
Basic to intermediate knowledge of Network Management
Education, Licenses, and Certifications:
- Bachelor’s degree in computer science, Engineering, Business , or equivalent experience.
Experience Required:
Minimum 3 years of experience in IT, with a strong focus on collaboration platforms and infrastructure.
Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms and knowledge in VoIP and API integrations (e.g., Microsoft Graph API)
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
RESUMEN DE BENEFICIOS
Los beneficios y ventajas que se enumeran a continuación pueden variar según la naturaleza de tu empleo con Cummins y el país donde trabaja.
BIENESTAR FINANCIERO
Como empleado de Cummins, tu plan de ahorro para la jubilación / plan de pensión / jubilación apoyará tu camino hacia la jubilación y mejorará tu futuro financiero.
SALUD Y BIENESTAR
Tu bienestar es importante para nosotros. Tú y tu familia estarán cubiertos a través de beneficios integrales de atención médica.
DIVERSIDAD E INCLUSIÓN
Celebramos las perspectivas diversas y tú serás parte de la construcción de una fuerza laboral más diversa para mejorar nuestra posición competitiva y enriquecer nuestra cultura.
FLEXIBILIDAD LABORAL
Tu energía y compromiso serán reconocidos a través de vacaciones y días festivos pagados, licencia parental, asistencia de adopción, entornos laborales flexibles y más.
EDUCACIÓN CONTINUA
Ya sea que estés iniciando o completando estudios, podrás contar con el apoyo de oportunidades de reembolso de matrícula o financiación total.
PAGO DE INCENTIVOS
Podrás recibir méritos anuales y participación en las ganancias según tu desempeño individual y de la empresa.
CADA EMPLEADO CON CADA COMUNIDAD
Tienes la oportunidad de participar como voluntario al menos cuatro horas al año en horario laboral, para retribuir a las comunidades en las que trabajas y vives.
DESARROLLO Y CRECIMIENTO
Aprenderás y te desarrollaras a través de la capacitación y la experiencia práctica en un entorno que valora la curiosidad y el desarrollo del talento hacia el futuro.