Cummins Inc. Afternoon Shift Supervisor in Clairmont, Alberta
Afternoon Shift Supervisor
Cummins Sales and Service – Western Canada is an exclusive distributor for Cummins Inc., the world’s largest independent manufacturer of diesel engines and a global leader in power generation technology. With fourteen branches and over 700 employees across Western Canada, we are a growing company dedicated to providing our customers with solutions they can count on.
If you’re looking for the next step in your career, our Grande Prairie Branch has an opening for an Afternoon Shift Service Supervisor . Reporting to the Service Manager, you will be responsible for supervising our service team and monitoring the efficiency and productivity of the workforce.
Additional responsibilities are described below:
Organize work schedule & dispatch technicians to jobs
Provide assistance with difficult trouble shooting issues by discussing and developing repair plans with technicians
Communicate repair plans with customers and proactively address issues before they escalate
Collaborate with the Service Manager to resolve concerns
Assist the Service Writer with work order issues and ensure timely invoicing
Effectively manage technician productivity, efficiency and safety
Ensure all progressive guidelines and published repair practices are being followed
Review all work orders to ensure accuracy and maximum realization on labor
Participate in employee management activities with the Service Manager
On Call coverage rotation as part of the management team
Schedule preventive maintenance and repairs for Service Units
Supervise and assist the Field Service staff when required
Other duties, as assigned
Certified/Ticketed Red Seal Heavy Duty Mechanic with very strong troubleshooting skills
Must possess a valid Driver's License and a 5 years of clean Drivers Abstract
Previous engine experience is required
Certification on various Cummins engine families is an asset
Excellent organizational, communication and computer skills, preferably with working knowledge of BMS and Insite
Ability to handle a fast paced, ever changing, demanding position
Flexibility and innovativeness to enhance and increase business
Able to coordinate work flow to meet customer demand and control overtime work
Skills to focus on customer satisfaction and service efficiency
Strong supervisory skills with the ability to motivate and team build.
Commitment to promoting and supporting a safe workplace
This position will work 4:00 PM to Midnight, Monday-Friday. Please note that any future shift changes that may occur are made in accordance with the terms and conditions of employment.
We offer competitive wages, a bonus program, benefits package, employer matched Pension Plan, and opportunities for development and career advancement for qualifying positions. We are an equal opportunity employer dedicated to diversity in the workplace.
For more information, please visit www.salesandservice.cummins.com
We thank all applicants, but only those selected for further consideration will be contacted.
Primary Location Canada-Alberta-Grande Prairie-Canada, AB, Clairmont, Cummins Western Canada
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Oct 10, 2018, 3:55:40 PM
Unposting Date Ongoing
Req ID: 180006HA