Cummins Inc. Parts Specialist in Columbia, Missouri

Parts Specialist

Description

Fill requisitions, work orders, or requests for materials, tools, and other stock items and distribute items to technicians

Order, package, ship and receive parts

Provide customer support for front counter, truck shop, field service technicians, and via phone

Prepare parts returns and perform credits for dealers

Supply parts and information to Service Supervisors and Service Technicians

Use computer to enter records, add new parts, and generate and submit stock orders

Assist with managing parts inventory; Maintain necessary records in the parts department

Assemble customer orders from stock and place orders on pallets and shelves, or convey order to packing station/shipping area

Maintain parts records in the computer database

Manage parts inventory and maintain the necessary records in the parts department

Manage core returns and create core RIDs in the BMS system

Accurately assemble customer orders from stock

Place orders on pallets/shelves or convey orders to packing station/shipping area

Package, ship, and receive parts

Participation in actively keeping work areas clean and safe at all times

Effectively create, maintain, and develop positive internal/external customer relationships

Perform other duties as assigned

Qualifications

Adherence to the Cummins Business Code of Conduct including setting an example of ethical behavior

Two years of engine and/or power gen parts experience (preferred)

Able to multi-task in a fast paced work environment

Excellent customer support skills encompassing the “Customer Support Excellence” philosophy and standards

Able to use a computer and keyboard to complete work (i.e. parts look up, invoicing, etc.)

Quality/Improvement:

Able to contribute to system improvement process

Commitment to task and results oriented

Strong commitment to safety

Teamwork:

Excellent communication skills (active listening, writing, speaking & telephone)

Able to work through conflict and use effective problem solving techniques

Able to develop & maintain effective working relationships with customers and co-workers

Possess a strong work ethic and positive attitude

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job LOGISTICS

Primary Location United States-Missouri-Columbia-US, MO, Columbia, Cummins Mid-South

Job Type Shop

Recruitment Job Type Shop

Job Posting Oct 16, 2018, 3:54:18 PM

Unposting Date Ongoing

Req ID: 180006UN