Cummins Inc. Sr.Technical Training Instructor in Columbus, Indiana
Sr.Technical Training Instructor
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
Learn more about this role and how you can begin Working Right .
Our Service Training Delivery Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity in Columbus, Indiana for a Sr. Technical Training Instructor. Cummins USA is where you can work on industry leading projects.
Your impact will happen in these and other ways:
Provides high-quality technical training delivery on Cummins products and systems.
Delivers technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer satisfaction.
Provides technical support as required.
Forecast training demand and develop plan to address business needs.
Trains and provides technical support to technicians and service personnel on products, policies, systems and tools.
Develop expertise through train the trainer sessions and maintain up-to-date training materials.
Evaluates training with participant feedback and field performance.
Support and participate in continuous improvement initiatives.
Maintains technical training records and report service capability.
Customize and modify technical training programs and presentations as required.
Skills and Experience Required:
Training Delivery - Proven capability in demonstrating effective presentation and facilitation skills by adapting content to learner needs.
Communication - Written & Verbal - Significant experience in written and verbal communication and should be capable of communicating effectively to all levels within and outside the company.
Time Management - Consistently demonstrates effective and efficient use of individual and organizational time to achieve key business objects. Models behaviors to others.
Attention to Details - Consistently demonstrates ability to work in a thorough and detailed manner. Provides accurate, consistent information on all documents. Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. Can model/coach this skill to others.
Service Product Knowledge - General knowledge of all products in all regions. Deep knowledge of one product line, some knowledge of multiple product lines. Able to apply product knowledge effectively to a wide variety of situations. Deep knowledge of all owned sub-systems, some knowledge of other sub-systems.
Decision Making - Demonstrates process of selecting a logical choice from the available options. Ability to used decision making tools.
Initiative - Demonstrates ownership for starting and completing tasks in a timely manner. Identifies and takes ownership of problems encountered and suggests solutions. Pursues work with energy, drive, and effort to accomplish tasks.
Adaptability - Can alter approach as the situation demands. Works effectively within a variety of situations and with various individuals and groups. Accepts and is supportive of change, and adjusts plans in response.
Intermediate level of relevant work experience required, including experience in service.
Required Education, Licenses or Certifications
College, university preferred or equivalent technical experience required.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com
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Primary Location United States-Indiana-Columbus-US, IN, Columbus, Woodside South
Job Type Experienced - Professional / Office
Recruitment Job Type Professional - Experienced
Job Posting Apr 2, 2018, 1:33:53 PM
Unposting Date Ongoing
Req ID: 1800020D