Job Information
Cummins Inc. PARTS INTERPRETER in Emerald, Australia
PARTS INTERPRETER
Description
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Parts Interpreter to join our team in Emerald, QLD
In this role, you will make an impact in the following ways:
Act as the first point of contact for our valued customers and maintains a relationship with internal and external customers by addressing their needs and issues in a timely manner
Answering parts related inquiries via customer calls and emails
Assisting with parts interpretation and the provision of required parts
Advise on part suitability and talk customers through the best solution for the job
Processing and receiving orders and quotes in a timely manner
Carries out customer parts counter duties including receiving parts calls, greeting, and assisting walk-in customers, completing and processing paperwork and handling check, and credit card transactions
To be successful in this role you will need the following:
Previous Customer service experience required
Parts interpreter experience highly desirable
Must be able to work a Rotating Roster
Ability to learn new software and processes
Able to prioritise complex tasks and troubleshoot
High attention to detail, and clear and effective written and verbal communication skills required
Forklift ticket would be highly desirable
Able to work well in a team situation
Compensation and Benefits
Competitive hourly rate paid as a permanent salary
Overtime penalties
Safety equipment / PPE provided
Uniforms provided
On call allowance
Comprehensive Cummins product training provided
Income Protection continuance insurance
Discounts with select private health insurance, PC software/hardware and a range of vehicles
Annual remuneration review
Participation in an annual variable compensation (bonus) program
A range of personal and professional benefits
Onsite parking
Employee Assistance Program available to employees
Paid Parental leave (Conditions apply)
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://work180.com/en-au/for-women/employer/cummins-australia/jobs) to check out our Benefits
Job SALES
Primary Location Australia-Queensland-Rockhampton-Australia, Emerald, Distributor BR 134
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Sep 19, 2023, 7:21:23 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Ineligible
Req ID: 2300098G