AdministratIve Associate - Level II - Service

DESCRIPTION

We are looking for a talented Administrative Associate to join our team specializing in Services, Maintenance and Diagnostics for our Service Operations Management Department in Kathu, Sishen Mine, South Africa.

In this role, you will make an impact in the following ways :

• Ensure Data Accuracy and Integrity:By gathering, verifying, and entering data into reports, presentations, and databases, you'll help maintain high standards of accuracy that support informed decision-making.

• Streamline Administrative Processes:Your coordination of documents and support for routine tasks will improve workflow efficiency, allowing your team to focus on strategic priorities.

• Support Informed Decision-Making:Through research and statistical reporting, you'll provide valuable insights that help leaders and departments make data-driven decisions.

• Enhance Internal and External Communication:By managing correspondence, scheduling meetings, and handling inquiries, you'll ensure smooth and professional communication across stakeholders.

• Facilitate Financial Operations:Your role in preparing and submitting payment documentation will support timely and accurate financial transactions, reducing delays and errors.

• Maintain Organizational Knowledge:Documenting and updating departmental policies and procedures will help preserve institutional knowledge and ensure consistency in operations.

• Contribute to Team Projects and Improvements:Participating in business improvement initiatives will allow you to bring fresh perspectives and help drive positive change within the department.

• Provide Reliable Support to Leadership : By assisting organizational leaders and teams with administrative duties, you'll be a dependable resource that helps them stay organized and focused.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Technical and Scheduling Skills:You must be able to manage technician schedules, job assignments, preventive maintenance (PM) plans, engine hours, backlog tracking, and leave rosters—ensuring smooth coordination and operational efficiency.

• Proficiency in Core Software Tools : Competency in Excel(for data tracking and analysis), Word(for documentation and communication), and SAP (for enterprise resource planning and vendor/payment processing) is essential for daily tasks.

• Data Analytics and Visualization Expertise:You’ll need to interpret both qualitative and quantitative data, apply statistical and problem-solving techniques, and present insights through dashboards and reports that support data-driven decisions.

• Process Discipline and Customer Coordination:Following the QS process and effectively coordinating with customers for PM planning will ensure compliance, customer satisfaction, and operational consistency.

QUALIFICATIONS

Education/ Experience

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations

• 1 Year administrative experience

• Valid driver's license

• Must pass annual medical (fitness certificate)

• This position may require licensing for compliance with export controls or sanctions regulations.