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Cummins Inc. Field Service Engineer in Gross, Germany

Field Service Engineer


We are looking for an autonomous and committed Field Service Engineer to join our service team specializing in Hydrogen Electrolyzer applications and help to build premier service support model to deliver the required customer service in a timely and effective manner.

This role sits within our distribution business unit, based in Berlin area from your remote home office with extensive national and international travel expected.

In this role, you will make an impact in the following ways:

  • Provide remote assistance and field service support to customers and assist and lead installation & commissioning activities for our Hydrogen Electrolyzer applications in Germany and other European countries.

  • Execute troubleshooting and repairs as per customers’ requirements on the field and internal testing, diagnose and solve less-complex problems and recommends appropriate actions.

  • Apply specialized knowledge of diagnostic principles and practices to develop, maintain, and support diagnostic verification and validation plans, high-quality troubleshooting information, diagnostic projects for the Hydrogen Electrolyzers applications.

  • Develop and maintain well written troubleshooting instructions, diagnostic descriptions, and wiring diagrams by taking feedback provided by experts and technicians and performing the investigatory work necessary to determine the optimal results.

  • Maintain the library of troubleshooting information as products evolve, writes procedures effectively with translations in mind and communicate proposed troubleshooting publication changes for peer review and approval.

  • Creation, implementation and maintenance of functional excellence tools and processes to improve efficiency and alignment between cross-functional teams and external stakeholders.


To be successful in this role you will need the following:

  • BSc. in Petrochemical or Industrial Engineering or State certified technician, or equivalent field service or commission & installation engineering work experience. Coming from oil & gas, energy industry segment is strongly preferred.

  • Understanding of chemical processes, electro-mechanical and automation background, strong troubleshooting skills and adaptive thinking.

  • Must be willing to travel up to 60 - 80% in Germany and other European countries. Driving license is required.

  • German on native level & very good English language skills.

In case you are interested in this challenging position, please apply and send us your CV in English.


Primary Location Germany-Rhinland-Palatinate-Mainz-Germany, Gross-Gerau, Cummins Deutschland GmbH

Other Locations Germany-Berlin-Berlin

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jun 9, 2021, 1:48:52 AM

Unposting Date Ongoing

Req ID: 210002G0