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Cummins Inc. Field Service Tech in Johannesburg, South Africa

Field Service Tech


We are looking for a talented FIELD SERVICE TECH to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in JOHANNESBURG , GAUTENG , SOUTH AFRICA .

In this role, you will make an impact in the following ways :

  • Diagnoses and completes less complex repairs to engines at the customer’s site.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.

  • Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

  • Anticipates and ensures prompt and efficient attention to customer needs.

  • Assist PH Field service Sites in and around Gauteng.

  • Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer feedback with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurately reply to ticket resolution in a timely manner.


To be successful in this role you will need the following :

  • Certified Diesel Mechanic/Millwright/Diesel Fitter.

  • Power Generation experience an added advantage.

  • Experience in working with High Horse Power Engines, HMLD.

  • Reporting Skills.


Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, Bridal Veil Rd Office

Job Type Shop

Recruitment Job Type Technician

Job Posting Sep 27, 2023, 7:53:50 AM

Unposting Date Ongoing

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Ineligible

Req ID: 230009BP