Cummins Inc. Field Service Tech in Johannesburg, South Africa
Field Service Tech
We are looking for a talented FIELD SERVICE TECH to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in JOHANNESBURG , GAUTENG , SOUTH AFRICA .
In this role, you will make an impact in the following ways :
Diagnoses and completes less complex repairs to engines at the customer’s site.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
Anticipates and ensures prompt and efficient attention to customer needs.
Assist PH Field service Sites in and around Gauteng.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer feedback with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurately reply to ticket resolution in a timely manner.
To be successful in this role you will need the following :
Certified Diesel Mechanic/Millwright/Diesel Fitter.
Power Generation experience an added advantage.
Experience in working with High Horse Power Engines, HMLD.
Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, Bridal Veil Rd Office
Job Type Shop
Recruitment Job Type Technician
Job Posting Sep 27, 2023, 7:53:50 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Ineligible
Req ID: 230009BP