Job Information
Cummins Inc. Field Service Power Generation Technician in Memphis, Tennessee
Field Service Power Generation Technician
Description
Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
Education, Licenses, Certifications
Apprentice Trained Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with power generation products
High Voltage/ Low Voltage experience
The level for this position will be based on the candidate’s qualifications and skill set. Qualifications for different technician levels:
Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.
Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
This position will require a CDL and DMV Driving Report due to state laws. Med-card
The state of Tennessee EPA requires a CDL to transport oil, this role requires a CDL due to EPA requirements.
Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age
This role is not subject to Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing requirements and ongoing random drug and alcohol testing
This role requires applicant to pass a Department of Transportation (DOT) physical
Job SERVICE
Primary Location United States-Tennessee-Memphis-US, TN, Memphis, Cummins Mid-South Branch
Job Type Shop
Recruitment Job Type Technician
Job Posting Apr 24, 2024, 9:37:26 AM
Unposting Date May 24, 2024, 11:59:00 PM
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 240001ZY