Cummins Inc. Account Manager - NFLD & LABRADOR in Mount Pearl, United States

Account Manager - NFLD & LABRADOR


Manages customer relationships to achieve sales goals and executing sales plans within an assigned sales territory or account.

Sells company products and services by developing new prospects and accounts.

Achieves sales targets and ensures customer satisfaction.

Develops relationships to generate customer goodwill and loyalty.

Conducts negotiations according to company guidelines.

Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.

Responds to customer concerns about the company and its products.

Provides leadership and mentoring to less experienced sales representatives.

Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).



Focus On Customer Needs - Able to leverage network of customer contacts to attain customer specific information that will provide useful in making informed business decisions and increase understanding of customer needs.

Account Planning - Is able to develop strategies to grow business, formulate marketing plans, identify support needs and measure progress. Understands what strategies need to be put in place to strengthen customer relationships. Uses the Customer Market Profitability tools that support account planning as well as customer loyalty NPS tools and process.

Sales Calls - Able to formulate sales call plans, conduct calls according to plans, gather information and negotiate terms of sale. Able to coach others.

Manage Customer Relationships - Manages customer interactions and relationships to maximize sales opportunities. Utilizes appointment and customer contact management software. Able to coach others to develop effective contact management habits. Consistently demonstrates ability to establish rapport, meet commitments, and develop effective working relationships with customers, ship yards, marine centers and harbor authorities.

Sales Negotiations - Able to identify negotiating tactics used by customers and how to manage them. Familiar with Customer Market Profitability tools that can be utilized during negotiations. Can recognize the balance of power within a negotiation and has the skills to alter that balance. Drives toward collaborative relationships (i.e. win/win relationships).

Education, Licenses, Certifications

College, university, or equivalent degree in marketing, sales or a related subject or equivalent industry experience required.


Intermediate level of relevant work experience required.

  • Responsible for identifying, profiling and calling on potential customers with the goal of selling power generation systems and marine propulsion packages to contractors and end users

  • Knowledge of Power Generation products/industry as well as Power systems required (Cummins knowledge is an asset)

  • Marine Propulsion products knowledge

  • Minimum 5 years of experience in Sales

  • Knowledge of the regional market ( Newfoundland and Labrador)

  • French is an asset

Willing to travel up to 50% of the time within the province.


Primary Location Canada-Newfoundland and Labrador-St. John's-Canada, NL, Mount Pearl, Cummins Eastern Canada

Job Type College / University

Recruitment Job Type Professional - Entry Level

Job Posting Apr 19, 2018, 11:31:05 PM

Unposting Date Ongoing

Req ID: 1800024S