Cummins Inc. Quality Engineer in New Hudson, Michigan
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
Learn more about this role and how you can begin Working Right .
Cummins delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity in New Hudson, MI for a Quality Engineer.
Your impact will happen in these and other ways:
Receive quality concerns from customers or other sources in the field and gather all necessary information.
Provide rapid response to satisfy customer’s immediate needs for replacement parts.
Communicate any actions taken for short term resolution to customer and account team.
Launch full investigation into quality escapes.
Work with internal departments and suppliers to find root cause and determine corrective action.
Evaluate service issues and determine the type of report to initiate such as Corrective Action Reports (CAR), Supplier Corrective Action Reports (SCAR), and Nonconforming Material Reports (NCMR)
Act as a liaison with Engineering Department on design-related issues that are affecting product quality.
Enhance support of our production assemblers by answering quality-related questions.
Promote a sense of urgency for quality issues through the entire value stream.
Visit suppliers to continuously improve incoming quality.
Visit customers in the field as part of quality investigations and provide an outstanding service support experience.
Work with Operations, Service, Procurement, and Corporate Quality to develop long term strategies.
Skills and Experience Required:
Solid analytical skills.
Critical thinking and investigative skills.
Creative problem solving, results-oriented, proactive, organized, and calm under pressure.
Proficient with MS Office tools such as Word, Excel and Access
Ability to read engineering drawings or component parts and full assemblies. Understanding of GD&T.
Self-starter, highly motivated, requiring minimal direct supervision
Highly organized, able to prioritize tasks, and manage time efficiently
Excellent written, verbal and presentation skills, along with the ability to communicate professionally with people at all levels of the organization and external contacts
Persistent, tenacious, and assertive, without being abrasive or aggressive
Required Education, Licenses or Certifications
Bachelor of Science (or equivalent degree) in Mechanical or Industrial Engineering is required.
3-5 years as a Service Support Specialist, Quality Engineer, or equivalent.
Background in working with a variety of suppliers on quality issues.
Proven experience in a flexible, fast-paced environment.
Experience with multiple quality systems tools and the knowledge of when and how to use each type.
Compensation and Benefits
Base Salary commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com
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Primary Location United States-Michigan-Novi-US, MI, New Hudson, Cummins Bridgeway Corp and CPC
Job Type Experienced - Professional / Office
Recruitment Job Type Professional - Experienced
Job Posting Mar 2, 2018, 11:29:11 AM
Unposting Date Ongoing
Req ID: 180001DN