Parts Supervisor

  • Career Path: Service
  • Organization: Cummins Inc.
  • Role Category: On-site
  • Job Type: Office
  • ReqID: 2418792
Apply Join Our Talent Community Employees Refer a Friend Request an Accommodation

DESCRIPTION

We are looking for a talented Parts Supervisor to join our team specializing in Parts Operations and Customer Support for our Distribution Business Segment in Pakenham, Melbourne, Victoria.

In this role, you will make an impact in the following ways:

  • Act as a trusted advisor to customers and technicians, providing expert guidance on parts selection, availability, and alternatives

  • Process orders efficiently through multiple systems, ensuring accuracy in documentation, billing, and inventory tracking

  • Collaborate with service teams to identify complex parts needs and source them in a timely, cost-effective manner

  • Manage warehouse operations including stock levels, shipping/receiving, and core processing

  • Mentor junior parts personnel, fostering a culture of learning, accountability, and continuous improvement

  • Participate in improvement initiatives and lead small projects that enhance operational efficiency and customer satisfaction

RESPONSIBILITIES

To be successful in this role you will need the following:

  • High school diploma or equivalent; advanced proficiency in Microsoft Office and inventory systems

  • Strong interpersonal skills with a customer-first mindset and the ability to build lasting relationships

  • Prior experience in parts operations, preferably within the heavy vehicle or Auto industry

  • Demonstrated leadership potential with the ability to guide small teams and drive branch success

  • Attention to detail and problem-solving skills to navigate complex parts sourcing scenarios

  • Willingness to comply with export control or sanctions regulations, if applicable

QUALIFICATIONS

Experience with Cummins products or within the heavy vehicle industry is highly advantageous.

Develop and maintain strong customer relationships to drive positive financial outcomes.

Comfortable engaging in customer visits and consistently seeking opportunities to enhance the customer experience.

Demonstrates the capability and readiness to lead a small parts and warehouse team, fostering motivation, accountability, and a strong commitment to branch success.

As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Apply Join Our Talent Community Employees Refer a Friend Request an Accommodation

PLEASE BE ADVISED: Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. Depending on the scam, scammers look to collect confidential information to use for identity theft or try to get money from job seekers during the recruitment process. Cummins will never ask for money during the application, recruitment, or on-boarding process. To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit consumer.ftc.gove/articles/0243-job-scams