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Cummins Inc. Shipping Manager in Rocky Mount, North Carolina

Shipping Manager

Description

Shipping Manager

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Shipping Manager to join our team specializing in Supply Chain Planning for our Engine Business Segment in Rocky Mount, NC

In this role, you will make an impact in the following ways:

  • Responsible for leading a team of Customer Order Management Representatives/Specialists for assigned customer to maintain operational efficiency to meet customer needs

  • Plans, prioritizes, and schedules the team’s activities and resources to ensure continuity of service.Reviews progress and evaluates results

  • Leads, directs, evaluates, and develops Customer Order Management staff to ensure that resources are used effectively, and that work schedules and targets are achieved through proper utilization of departmental tools, systems, documentation, processes and/or procedures

  • Investigates, analyzes, and leads cross-functional problem-resolution and improvement initiatives with Cummins entities and external customers. Answers more complex, escalated internal and customer inquiries on product availability, prices, delivery times, and the status of orders so that inquiries are dealt with promptly and accurately

  • Analyzes customer inquiries to identify recurring user problems, recommends solutions, and identifies where Order Management processes can be improved. Tracks improvements to closure and communicate same to customers.

  • Develops problem solving guidelines, checklists, or other materials to assist customer order management staff to respond to inquiries that are recurring or routine. Owns local departmental metrics, reporting and analysis. Leads local continuous improvement projects and participates in global projects

To be successful in this role you will need the following:

  • College, university, or equivalent degree in Supply Chain, Business Administration, or related subject required.

  • Customer order management; customer-facing; supply chain/logistics; international trade experience preferred.

  • Core responsibilities are specific to managing the Engine, Machining, and Components Shipping groups.

  • This position may require licensing for compliance with export controls or sanctions regulations.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Qualifications

  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

  • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Directs work - Providing direction, delegating, and removing obstacles to get work done.

  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

  • Develops talent - Developing people to meet both their career goals and the organization’s goals.

  • Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Education, Licenses, Certifications

  • College, university, or equivalent degree in Supply Chain, Business Administration, or related subject required.

  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Intermediate level of relevant work experience required;

  • Customer order management; customer-facing; supply chain/logistics; international trade experience preferred.

  • Core responsibilities are specific to managing the Engine, Machining, and Components Shipping groups.

Job SUPPLY CHAIN PLANNING

Primary Location United States-North Carolina-Rocky Mount-US, NC, Rocky Mount, CDC Case-Cummins

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jun 10, 2021, 6:22:51 AM

Unposting Date Ongoing

Req ID: 210002PT

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