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Cummins Inc. Supply Chain Planning Placement Student in San Fernando de Henares, Spain

Supply Chain Planning Placement Student


In this role, you will make an impact in the following ways:

  • Ability to manage a high volume of incoming routine customer communications (via phone and/or email) for order entry.

  • Respond to frequently asked questions (FAQs) and resolve common enquiries.

  • Process customer orders within the order management system, accurately and within the required deadline

  • Publish confirmations and notifications to customers (for example: order acknowledgements, shipment notifications, shipment tracking details and/or invoices).

  • Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints, providing documentation and continual communication to customer throughout the process.

  • Maintain accurate records of all internal and external interactions in the appropriate database/system.

  • Prepare and distribute standard internal and customer reports.

  • Identify and communicate areas for process improvement to Supervisor.


To be successful in this role you will need the following:

  • Bachelor’s degree or Vocational Training in a supply chain related area (planning, logistics, purchasing)

  • Excellent IT Skills, in particular Excel and PowerPoint

  • Good communication skills and customer approach

  • Very good English language skills

  • Ability to understand data, solve problems and think innovatively.

  • Ability to manage workload effectively and work independently.


Primary Location Spain-Community of Madrid-Madrid-Spain, San Fernando de Henares, Cummins Spain DBU

Job Type Internship

Recruitment Job Type Student - Internship

Job Posting Mar 31, 2023, 5:00:49 PM

Unposting Date Ongoing

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Req ID: 230002I2