Cummins Inc. Supply Chain Planning Placement Student in San Fernando de Henares, Spain
Supply Chain Planning Placement Student
In this role, you will make an impact in the following ways:
Ability to manage a high volume of incoming routine customer communications (via phone and/or email) for order entry.
Respond to frequently asked questions (FAQs) and resolve common enquiries.
Process customer orders within the order management system, accurately and within the required deadline
Publish confirmations and notifications to customers (for example: order acknowledgements, shipment notifications, shipment tracking details and/or invoices).
Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints, providing documentation and continual communication to customer throughout the process.
Maintain accurate records of all internal and external interactions in the appropriate database/system.
Prepare and distribute standard internal and customer reports.
Identify and communicate areas for process improvement to Supervisor.
To be successful in this role you will need the following:
Bachelor’s degree or Vocational Training in a supply chain related area (planning, logistics, purchasing)
Excellent IT Skills, in particular Excel and PowerPoint
Good communication skills and customer approach
Very good English language skills
Ability to understand data, solve problems and think innovatively.
Ability to manage workload effectively and work independently.
Job SUPPLY CHAIN PLANNING
Primary Location Spain-Community of Madrid-Madrid-Spain, San Fernando de Henares, Cummins Spain DBU
Job Type Internship
Recruitment Job Type Student - Internship
Job Posting Mar 31, 2023, 4:00:49 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Req ID: 230002I2