Cummins Inc. RePower - PSBU Service Engineering Product Specialist in Seymour, Indiana
RePower - PSBU Service Engineering Product Specialist
At Cummins, we recognize the decision to come back into your desired career after an extended career break can be intimidating. We value your diverse background, education, and experience and believe that we can help Power Your Potential as you make the return.
RePower, our return-to-work program, is designed specifically for candidates like you: people who have 5 years of professional work experience and an employment gap of 2 years for a variety of reasons and are now ready to return to the workforce. The program supports re-engagement of skills – through fulfilling work assignments; training, coaching, and development; and a sense of community and networking that cohorts provide.
Our six-month hybrid, paid, and benefitted returnship is an opportunity to use your specialist expertise, interests, and abilities on meaningful projects. Successful participants may be eligible for full-time employment opportunities upon completion of the program.
We are excited to get to know you and learn more about what powers you.
This dual product/customer focused position acts as technical liaison between the Cummins field service organization and the Engineering, Quality, and Manufacturing organizations to proactively identify, define, and prioritize product issues and to implement both short-term and long-term solutions
For Program Overview visit: https://www.cummins.com/sites/default/files/2022-03/2022-repower-program.pdf
In this role, you will make an impact in the following ways:
Leads the investigation of product or system problems, understands causal mechanisms, recommends appropriate action, and documents results.
Applies and supports product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events.
Anticipates potential product or process issues in the field and delivers robust technical solutions.
Prepares the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products.
Leads consensus with technical experts to make proactive engineering decisions, in the area of failure analysis and data trends, to implement final product resolutions to reduce customer downtime.
Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.
To be successful in this role you will need the following:
College, university, or equivalent Bachelor's degree in Engineering or other relevant technical disciplines is required.
Minimum of 5 years of relevant work experience
Drives results - Consistently achieving results, even under tough circumstances.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.
Resourcefulness - Securing and deploying resources effectively and efficiently.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Compensation and Benefits
Compensation for this role is $8,000 (subject to applicable withholdings), plus benefits such as health and wellness while in the returnship program.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Primary Location United States-Indiana-Columbus-US, IN, Seymour, Cummins Industrial Center
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting May 4, 2022, 4:17:17 PM
Unposting Date Ongoing
Organization Power Systems Business
Req ID: 220002RB