Cummins Inc. NE/SE Asia Service Leader in Singapore, Singapore

NE/SE Asia Service Leader


Thinking beyond your desk includes:

  • Leading and developing people is a key part of this role

  • Execute the overall service strategy for the NESEA region

  • Executive responsibility for the regions service profitability and performance ( AOP , WIP, warranty etc)

  • Responsibility to build and maintain capability across the region ( QS, NPS, PITTI elements, local service leaders development and performance)

  • Responsibility to deliver global and local service initiatives ( DSLT, TMS, service tools implementations ( Guidanz, QSSA, QSSM and DBS)

  • Facilitating Internal Relationships and Consensus - Has experience with large group dynamics and demonstrated the proven relationship skills needed to pull a broad mix of people and related skill bases together for a common purpose and goal

  • Manage Customer Relationship - Manages customer interactions and relationships to maximize opportunities. Consistently demonstrates ability to establish rapport, meet commitments, and develop effective working relationships with customers.

  • Develop Systems and Processes - Demonstrated results indicating deep knowledge and understanding of the complexities of developing systems and processes.

  • Innovate - Demonstrated results indicating deep knowledge of innovation. Generates innovative ideas and solutions to problems affecting customers (internal or external)

  • Analyze Issues - Demonstrated results indicating deep knowledge of analyzing issues. Critically identifies an issue's scope and parameters while analyzing it from multiple perspectives.

  • Tolerance of Ambiguity - Can consistently decide and act without having all the details of a situation

  • Influencing - Consistently demonstrates the ability to encourage others to change their mindset and/or behaviors to achieve positive results. Champion Change - Solid understanding of change management processes, systems and tools



  • Candidate must possess at least a Bachelor's Degree or equivalent.

  • Six sigma(Green or trained Black Belt)

  • At least 8 year(s) of working experience in the related field is required for this position.

  • Preferably Managers specializing in Engineering - Others or equivalent.


Primary Location Singapore-South West-Jurong-Singapore, Singapore, CDSC

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Sep 26, 2018, 10:24:18 AM

Unposting Date Ongoing

Req ID: 180005JL