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Cummins Inc. Service Advisor in Wetherill Park, Australia

Service Advisor


Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

Our busy Wetherill Park branch is looking for a talented service advisor to join the team. You’ll act as the first and last point of contact for our valued customers.

Some of the daily responsibilities for our highly-respected Service Advisors include:

  • Being the first point of call for our customers, face to face and over the phone.

  • Dealing with customer queries, finding resolutions

  • Preparing of invoices and quotes

  • Working closely with our Service Technicians and Branch Service Management teams.

  • Multitasking a variety of tasks and meeting deadlines

  • Ensuring the highest levels of safety and customer service

What’s in it for you

  • Development opportunities and growth

  • A competitive salary plus overtime allowances

  • A modern, diverse and inclusive working environment

  • The opportunity to build your career with a recognised industry icon

  • Representing an industry leading brand and delivering exceptional customer service

About you

  • Relevant background as a service advisor within a similar industry

  • Previous Automotive exposure/experience is advantageous

  • Excellent verbal and written communication skills

  • The ability to prioritise conflicting tasks and experience in conflict resolution

  • The ability to work individually or as part of a team

  • Computer literacy (Word, Excel, Outlook)

  • A genuine commitment to delivering the highest level of customer service

Your opportunity to set yourself up for success starts right here! Submit your application today!

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.


Primary Location Australia-New South Wales-Sydney-Australia, Wetherill Park, Distributor BR 210

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting May 12, 2021, 1:10:19 AM

Unposting Date Ongoing

Req ID: 2100024B