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Cummins Inc. Key Account Manager 大客户经理 in Wuhan, China

Key Account Manager 大客户经理

Description

  • Develops, manages and maintains business relationships with assigned accounts supporting the organization's sales strategy.

  • Supports growth or new business opportunities and cost initiatives.

  • Extends and expands sale of products and services to existing clients.

  • Leads, manages and coordinates communication and interfaces with the customer at appropriate levels.

  • Negotiates and implements contracts with accounts as authorized.

  • Manages production and distribution issues associated with accounts.

  • Responsible for establishing and maintaining positive customer relations.

  • Acts as a champion for the voice of the customer within the business.

  • Supports account strategy and works with key stakeholders in the business to achieve optimum results.

  • Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.

  • Manages accounts receivable deliverables including payment terms negotiation discussions.

  • Drives Customer Focus Six Sigma initiatives to strengthen relationship with customer.

  • Drives cross business unit account development in support of account strategy.

Qualifications

Skills

  • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.

  • Ensures accountability - Holding self and others accountable to meet commitments.

  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

  • Resourcefulness - Securing and deploying resources effectively and efficiently.

  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

  • Manages conflict - Handling conflict situations effectively, with a minimum of noise.

  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

  • Data Analytics - Interprets information relying on knowledge of business or functional frameworks, and leverages analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights; assesses quality of data as an initial step of the analysis.

  • Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.

  • Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.

  • Market Forecasting - Analyzes and interprets market data from a variety of internal and external sources and modeling to formulate unbiased market projections specific to business segment.

Education, Licenses, Certifications

  • College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience

  • Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred

Job ENGINEERING

Primary Location China-Hubei-Wuhan-China, Wuhan, East Asia R&D Center

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Feb 23, 2021, 4:34:55 AM

Unposting Date Ongoing

Req ID: 210000QW

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